Absolute Performance, Inc. (API), a leading Managed Services Provider (MSP), was recognized CIO Review Magazine as best in class for the provision of managed services solutions and technology.

Network & Telecom Services

Absolute Performance, Inc. (API) has proven experience with the provisioning of Network & Telecom Services to a wide range of customers and their unique requirements.


API helps companies experiencing such challenges as:

  • Stability / Outages: Network or wireless network having issues or causing outages
  • Staffing Gaps: Skills gaps or attrition in network and telecom staffing
  • Strategies: Planning, approach and economics of upgrades or modernization efforts
  • Traffic Rationalization: Load balancing and network optimization
  • Platform / Cloud: Integration, reliability and support of Compute platforms, Public or Private Clouds
  • Compliance / Audit: Remediation support or guidance to align with compliance requirements
  • Economics / ROI: Return on Investment (ROI) of network upgrades or transformations

API 24/7 Capabilities

API can help boost your network and telecom high availability and performance through a robust suite of 24/7 capabilities such as:

  • Monitoring
    • Proactive monitoring, alarms, alerts, notifications and escalations
    • Real time visibility into infrastructure performance through a web-accessible portal
    • Automation and support across a wide range of physical locations
  • Management
    • ITIL processes and procedures
    • Cloud integration of network transport between on-premise to cloud or cloud-to-cloud communication
    • Maintenance of hardware and operating system (OS) configurations
    • Moves or changes to physical assets and vendor coordination
  • Security and Compliance
    • Intrusion prevention and detection
    • Internal and external vulnerability scanning
    • Support and assistance for audit and compliance

Moreover, API is experienced with a wide range of technologies including:

  • Network
    • Switches and Routers: Cisco, Juniper, Arista, Aruba, Fortinet, HPE, Brocade, Extreme
    • Load Balancers: BigIP F5, Brocade, Cisco, cloud (AWS, Azure) load balancers
    • Firewalls: Aruba, Fortigate, Palo Alto, Cisco ASA, Cisco Firepower, Juniper SRX
    • Network Security: 802.1x Clear Pass, Cisco ISE
    • Public Clouds: Amazon Web Services, Microsoft Azure, Google Cloud Platform, IBM, Oracle
    • Wireless: Cisco Wireless, Cisco Meraki, Fortinet, Arista
    • Data Center Networking: Cisco Nexus/ASR, Juniper QFX/MX, Arista
  • Telecom
    • Enterprise deployments of Avaya and Microsoft Teams
    • SIP and PRI trunking
    • LiveVox and SmartDial dialers
      • Call flow and strategic dialing support and services
    • NICE / Uptivity audio recording platform
    • Interactive Voice Response (IVR) management
    • Mutare voicemail transcription services
    • Goldfax digital faxing platform
    • Vendor and carrier relationship management
    • Reporting and analytics via CMS, Microcall, and others