Absolute Performance, Inc. (API), a leading Managed Services Provider (MSP), was recognized CIO Review Magazine as best-in-class for the provision of managed services solutions and technology

Network & Telecom Services

Absolute Performance, Inc. (API) has proven experience with the provisioning of Network & Telecom Services to a wide range of customers and their unique requirements.


API helps companies experiencing such challenges as:

Stability / Outages: Network or wireless network having issues or causing outages
Staffing Gaps: Skills gaps or attrition in network and telecom staffing
Strategies: Planning, approach and economics of upgrades or modernization efforts
Traffic Rationalization: Load balancing and network optimization
Platform / Cloud: Integration, reliability and support of compute platforms, public or private clouds
Compliance / Audit: Remediation support or guidance to align with compliance requirements
Economics / ROI: Return on Investment (ROI) of network upgrades or transformations

API 24/7 Capabilities

API can help boost your network and telecom high availability and performance through a robust suite of 24/7 capabilities such as:


  • Proactive monitoring, alarms, alerts, notifications and escalations
  • Real-time visibility into infrastructure performance through a web-accessible portal
  • Automation and support across a wide range of physical locations

  • ITIL processes and procedures
  • Cloud integration of network transport between on-premise to cloud or cloud-to-cloud communication
  • Maintenance of hardware and operating system (OS) configurations
  • Moves or changes to physical assets and vendor coordination
Security and Compliance

  • Intrusion prevention and detection
  • Internal and external vulnerability scanning
  • Support and assistance for audit and compliance

Moreover, API is experienced with a wide range of technologies including:

  • Network
      • Transport:

      • Switches and Routers:
      • SAN (Fiber Channel) Switching:
        Broadcom/Brocade SANCisco SAN

      • Load Balancers:
        BrocadeAWS LBAzureBigIP F5
    • Firewalls:
      ArubaFortigateJuniper SRXCiscoCisco FirepowerPaloAlto Firewall

    • Network Security:
      Cisco ISE802.1x Clear Pass

    • Public Clouds:
      Amazon Web ServicesMicrosoft AzureGoogle Cloud PlatformIBM CloudOracle Cloud

    • Wireless:
      Cisco MerakiCisco WirelessFortinetArista

    • Data Center Networking:
      Cisco Nexus/ASRJuniper QFX/MXArista

  • Telecom
    • Business Communication with Cisco UCS, Nextiva, and Ring Central
      Cisco UCSNextivaRing Central

    • Enterprise deployments of Avaya and Microsoft Teams
      AvayaMicrosoft Teams

    • SIP and PRI trunking
      SIP Trunking

    • LiveVox and SmartDial dialers

      • Call flow and strategic dialing support and services
    • NICE / Uptivity audio recording platform
      NICE / Uptivity

    • Interactive Voice Response (IVR) management
      Interactive Voice Response

    • Mutare voicemail transcription services
      Mutare Voicemail Transcription

    • Goldfax digital faxing platform
      Goldfax Digital Faxing

    • Reporting and analytics via CMS, Microcall, and others

    • Vendor and carrier relationship management

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