Managed IT Services

enhance the value of your investment

Sustainable growth through IT excellence

A stable, cost-effective, and modern IT infrastructure is foundational to business success. But without a dedicated resource to manage its many moving parts, your business runs the risk of security breaches, soaring IT costs, and an overwhelmed IT department that operates in react mode.

At API, we bring together vast experience, resources, and ITIL process-driven support to fill in your internal gaps with services that help you enhance the value of your technology investment, gain a competitive edge, and achieve sustainable growth through IT excellence. Offering around-the-clock IT support and expertise, we’ll manage, monitor, and maintain your IT environment to ensure it is poised to combat evolving cybersecurity threats, with high availability that keeps your operations running smoothly.

Our Managed IT Services Include:

24/7 monitoring and management: API’s 24/7 support team operates on a foundation of ITIL-based processes enabled by API’s patented SaaS-based System Shepherd technology to ensure your computer network runs without interruption.
IBM legacy support and modernization: As a leader in IBM i (AS400/iSeries) and AIX technology, API can help you extend your investment runway and provide a safety net to a shrinking talent pool of support.
End User Help Desk: We offer a range of End User Help Desk services designed to support your IT staff, boost their productivity, and help them focus on revenue-generating activities—so you can turn your IT function from a costly liability into a strategic business asset.
Disaster Recovery (DR): Our team of resiliency experts will help you develop and execute recovery processes in response to a disaster to protect your IT infrastructure and foster resilience and recovery.
Cybersecurity: Backed by proactive, industry-relevant threat intelligence, we’ll help you identify areas of vulnerability that you may not see, then develop tailored solutions that stop attacks before they become apparent—or wreak crippling damage.
Network and communications: At API, we offer 24/7 support to help you navigate the increasingly complex advancements in networking and communication technology, such as SD-WAN, with high-performance IT that foster collaboration
Compliance: We also offer ongoing audit and compliance assistance to ensure your IT environment meets relevant regulatory requirements.

When you partner with API for managed IT services, you benefit from a proactive approach to managing your IT environment, with ongoing preventative maintenance to minimize IT performance issues. Think of us as an extension of your team and a single, comprehensive source for your IT needs. When you partner with API, you get an entire IT department on staff, 24/7.