3rd party software products are often under-deployed, or never taken out of the wrapper. Further they often require an upfront capital investment, with no guarantee of full implementation. Many organizations struggle with the deployment of APM tools.
Absolute Performance works closely with each client to understand their environment, and then designs and implements System Shepherd to the client’s requirements. This includes custom SLA and Executive dashboards to display business relevant data and integration with ITIL processes including runbooks, documentation and change management.