Whether you need ASP-based monitoring services, full management of your entire IT infrastructure or anything in between, Absolute Performance can customize a System Shepherd solution to meet both your budget and your needs.
Monitoring Only Solutions
Does your IT staff have the bandwidth to monitor and manage your core IT infrastructure? With each Monitoring Only Solution, Absolute Performance engineers configure the System Shepherd to collect the required data from your systems and alert the right resources at the right time with the right information to speed problem resolution. Your IT staff then uses the System Shepherd to detect and resolve operating inefficiencies and potential system failures before they adversely impact business performance.
We offer two flexible delivery models for our Monitoring Only Solutions – an ASP Model and a Software Model:
| ASP Delivery Model | Software Delivery Model | |
| Remotely Hosted Solution | X | |
| Locally Hosted Solution | X | |
| Agent Install and Configuration | X | X |
| 24x7 Predictive Monitoring | X | X |
| Intuitive Web-Based Portal | X | X |
| Configurable Metrics and Thresholds | X | X |
| Customizable Alerts and Escalations | X | X |
| Aggregation of Historical Data | X | X |
| Pre-Defined Snapshot Reports | X | X |
| Robust Analysis Capabilities | X | X |
| Standard Software Support | X | X |
| System Updates and Upgrades | X | X |
| Management of System Shepherd Hardware/Software | X | |
| Electronic Documentation | X | X |
Managed Services Solutions
Is your internal IT staff stretched to the limit? Absolute Performance can help. Our IT experts will monitor and manage your core IT infrastructure to maximize performance and availability, freeing your team to spend more time focusing on strategic IT initiatives rather than responding to fire drills.
Armed with the System Shepherd operations management platform, a wealth of technical expertise, and years of operational experience, Absolute Performance’s experts provide:
- Response to alerts generated by the System Shepherd platform
- IT best practices - incident, problem, and change management
- Troubleshooting and resolution of performance issues
- Proactive performance analysis and tuning
- Testing and application of relevant patches and updates
- Capacity planning and recommendations
- Comprehensive database administration
- Adherence to standard change control processes
- Execution of customer-requested changes
Depending on your needs, we can deliver anything from 24x7 management services for your entire IT environment to supplementary management for fringe platforms to after-hours support to augment your internal IT staff.
Contact the
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
today to learn more about our flexible delivery models for System Shepherd.