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At Absolute Performance we're experts in monitoring, managing and optimizing BizFlow and its underlying infrastructure to help you make your BPM and workflow objectives a reality. We can help you address common challenges such as event log management, open/close/wait connections and SQL deadlock issues.
Our outsourced BizFlow Management Services include:
- 24x7 response to alerts generated by the System Shepherd® platform
- IT best practices - incident, problem, and change management
- Rapid troubleshooting and resolution of performance issues throughout the BizFlow stack
- Installation and testing of relevant patches and updates
- Capacity planning and recommendations
- Proactive performance analysis and tuning of BizFlow and its underlying infrastructure
- Proactive maintenance of BizFlow application
- Comprehensive database tuning and maintenance optimization
- Web server analysis and tuning
- Application server analysis and tuning
- Change activation and validation in production environment
- Tracking and reporting on performance and availability SLAs to business owners
