Absolute Performance Managed Service Suite
Avoid the hassle of dealing with multiple vendors overseeing different pieces of your IT environment. Absolute Performance provides a single-source solution to your managed services needs across the entire IT stack:
We offer a variety of delivery models to augment your IT team’s capacity and expertise. One option is full management of your entire IT environment. Alternatively, we can be assigned to manage just fringe platforms or applications, with which your in-house staff has only limited experience. A third common option is to have us monitor your systems, while your own in-house staff does the management of the alerts or weaknesses found by our monitoring.
What Are “Managed Services”?
At Absolute Performance, Managed Services encompasses IT monitoring and/or management of all or part of the customer's IT infrastructure, from the low-end to the high-end:
- Up/down monitoring – monitoring for service availability
- Performance monitoring – monitoring for component/application performance
- Break/fix management – restoring IT services after an outage
- Change management – coordinating and documenting change to meet business requirements
- Performance tuning – optimizing the performance of the infrastructure
- Capacity management – ensuring the environment is prepared to scale
- Provisioning – building and deploying new infrastructure components
- End-user experience monitoring – measuring service performance from the end-user perspective
Examples of Low-End Managed Services include fundamental services such as basic up/down monitoring and network device management. Examples of High-End Managed Services include advanced services such as proactive performance tuning, capacity management, and end-user performance monitoring services.
Learn more about how Absolute Performance On Demand software System Shepherd®, WebWalk™ and StressWalk™ and RAPID Delivery® services empower your business in the world of SaaS delivered software.
