Absolute Performance Inc.

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Server Management

Absolute Performance provides managed services – from Server Monitoring to Server Management – for a wide range of popular operating systems, including:
  • Windows
  • Linux
  • Solaris
  • AIX
  • HP-UX

And, because System Shepherd® was designed with flexibility in mind, we can rapidly adapt our monitoring templates to collect data from virtually any operating system in your IT environment.

For managed customer environments, we provide a full range of standard Server Management Services, including:

  • 24x7x365 response to alerts generated by the System Shepherd platform
  • IT best practices - incident, problem, and change management
  • Troubleshooting and resolution of performance issues
  • Proactive performance analysis and tuning
    • Memory utilization tuning
    • Network interface tuning
    • Swap utilization tuning
    • Kernel tuning
  • Operating system configuration maintenance
  • Testing and application of relevant patches and updates
  • Logfile maintenance
  • Monthly performance analysis report

Server Monitoring
Regardless of whether you are using System Shepherd® to provide your team with the visibility they need to manage your IT infrastructure in-house or relying on Absolute Performance experts to manage it for you, System Shepherd collects hundreds of performance and availability metrics from each monitored operating system.

The following table highlights some of the key data points we collect from monitored Solaris servers:

Memory and Swap Utilization Statistics
  • Free Swap Blocks
  • Free Memory Pages
Paging and Swapping Statistics
  • Page Attaches per Second
  • Process Switches per Second
  • Pages Paged in per Second
  • Pages Paged Out per Second
CPU Utilization Statistics
  • Percent Busy
  • Percent Waiting for I/O
  • Percent User
  • <!--[endif]-->Percent System
  • Load Average
Filesystem Statistics
  • Percent Used
  • Available KB
  • Fill Rate When Threshold Exceeded
Disk I/O Statistics
  • Average Disk Queue Length
  • Disk Percent Busy
  • Disk Request Service Time
Network Subsystem Statistics
  • Packet Receive Errors per Second
  • Packet Transmit Errors per Second
Log Analysis Statistics
  • syslog
  • messages
Process Availability and Resource Utilization Statistics
  • syslogd
  • <!--[endif]-->xntpd
  • sshd