Absolute Performance provides managed services – from Application Monitoring to Application Management for a variety of third-party and custom applications, including:
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For managed customers we provide a full range of standard Application Performance Management Services including:
- 24x7x365 response to alerts generated by the System Shepherd platform
- IT best practices - incident, problem, and change management
- Troubleshooting and resolution of performance issues
- Proactive performance analysis and tuning
- Testing and application of relevant patches and updates
- Logfile maintenance
- Monthly performance analysis report
And, because System Shepherd® was designed with flexibility in mind, we can rapidly adapt our templates to collect data from virtually any third-party or custom application in your IT environment.
The following table highlights some of the key data points we collect:
Exchange Directory Store Statistics
| Exchange Information Store Statistics
| Exchange Message Transport Agent Statistics
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Redirector Statistics
| Server Statistics
| Miscellaneous Statistics
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Application Monitoring
Regardless of whether you are using System Shepherd® to provide your team with the visibility they need to manage your IT infrastructure in-house or relying on Absolute Performance experts to manage it for you, System Shepherd collects hundreds of performance and availability metrics from each monitored application.