People Make the Difference.
Our most important asset is our team which is comprised of proven technology professionals with a deep understanding of our business and our clients.

Leadership Team

Scott Shafer, Chief Executive Officer (CEO). 

Scott’s involvement with Absolute Performance began at a board level in 2009, followed by the role of CEO in 2012.   Scott has a track record of success in technology and business process outsourcing with companies ranging from early stage, fast growth companies to division leadership in global corporations.

In addition to overseeing divisional transformation and growth of four global companies, Scott co-founded a business process outsourcing company that grew to more than 1,500 employees in 3 years, and also oversaw the growth of technology services and analytics company as Chief Operating Officer from early stage to more than $100 million in revenue in six years.

Scott received his B.S. in Business Administration from Illinois State University.

Jerry Champlin, Chief Technology Officer and President

Jerry founded Absolute Performance in 1997 with initial focus on solving core business application performance and availability challenges.  He is responsible for strategic technology leadership of the company including guiding the continuous evolution of System Shepherd® APM as a Service Platform and defining strategic business services for the company.  Champlin serves as a trusted advisor to major clients on topics ranging from applying Application Lifecycle and Service Management best practices to SaaS application design.

Jerry earned his Bachelor of Arts in Physics from Carleton College and Master of Science in Civil Engineering from the University of Minnesota.

Harold S. Montano, Senior Vice President of Sales and Solution Design

Harold is responsible for the creation and sales of operations solutions that bring value to Absolute clients and prospects creating and solutions to in the hosting, co-location and cloud business segments..

Prior to Absolute Performance, Harold was an operations executive with CenturyLink Technology Services overseeing operations where he provided leadership in compliance, operations management and IT processes based on the ITIL (IT Infrastructure Library), disaster recovery model to a variety of large-scale IT organizations.

Considered an expert in a wide range of operations disciplines, this earned Harold two President’s Club recognitions for innovation. Harold received his B.S. in Business Administration from the University of New Mexico, Albuquerque.

David Ferguson, Vice President of Service Delivery

With more than 10 years as an operations executive with CenturyLink Technology Services, and 7 years with Absolute Performance, David has proven success and keen insight into the delivery, support and management of infrastructure services for clients of all sizes and complexity,

Overseeing application development, operations and infrastructure initiatives and solutions for Absolute Performance, David has hands-on, proven experience with Application Lifecycle management, SAAS implementation and delivery along with proven success with ITIL implementations in multiple organizations.

David is a graduate of Rutgers University with a BS in Religious Studies and Computer Science.

Jenny Spellman, Vice President of Strategic Accounts and Compliance 

Prior to joining Absolute Peformance in 2013, Jenny was Vice President of Global Shared Services and Development for Global Healthcare Exchange, which touches more than 80 percent of the acute care hospital beds in the United States.

Jenny has held executive roles encompassing technology, operations and compliance at such companies as Kaiser Permanente, Anthem Blue Cross Blue Shield, HP(EDS) and MatchLogic. Jenny’s unique combination of proven experience in technology, business and compliance have earned her a trusted advisor role with many Absolute Performance clients.

Jenny has a Bachelor’s Degree in Computer Science and Mathematics from Gustavus Adolphus College.

Christina Wafford, Vice President of Finance and Administration

Joining Absolute Performance in 2014, Christina oversees the Finance and Administration activities of the company and has prior work affinity with many of the Absolute Performance executives.

Christina brings more than 18 years of business, finance and accounting experience to Absolute Performance . Her experience includes international and domestic, public and private company acquisitions and merger and integration planning, resulting in three M&A events and successful capital raises. Christina has held senior management positions at high profile start-up companies including Neodata/EDS, netLibrary, Concepts Direct, Raindance Communications and Accruit.  She has built and developed all aspects of finance and accounting functions including systems, policies and procedures, budgeting, business plan development and facilities management.

Christina has a B.S. in Economics from Colorado College, and earned her MBA from University of Colorado at Denver.